Refund policy

Return and Refund Policy

We offer a 30-day return window, counted from the date your order is delivered.

Items must be unused and in their original packaging to be eligible for a return.

If your item arrives damaged, defective, or is not what you ordered, we will replace it or refund you at no cost. Please email a photo of the item within 7 days of delivery.

Refunds are issued to your original payment method within 5-10 business days after we receive and approve your return.

Customers are responsible for return shipping costs, except for damaged, defective, or incorrect items.

To start a return, contact us at apexlogistics.store@gmail.com.